Endurance Objectives
The goal of Endurance is to ensure that the legal services received by its insureds are of the highest quality and are provided in a timely, efficient, and cost‐effective manner.
The policies and procedures contained in these Guidelines outline the terms of your engagement as defense counsel. Our initial contact will apprise you of our defense objectives, fee arrangements,
Endurance and insured liaison contacts, and any special handling requirements. We will expect each party to keep the other apprised ofsignificantdevelopmentsin addition to the communications requirements discussed herein. Endurance also expects that counsel will immediately notify us whenever it appears the cost of defense will be disproportionate to the size or the importance of the case or if total fees are likely to exceed reasonable expectations.
Endurance values its relationship with defense counsel and encourages counsel to communicate candidly about methods and strategies to improve service and reduce costs for our mutual clients. We believe in the team approach to the management of litigation and hope our relationship with defense counsel will be a lasting one.
Litigation in which Endurance is a Party
The claims handler must be notified immediately if an Endurance company becomes a party to litigation. Copies of all pleadings in such actions should be sent to Richard M. Appel, Senior Vice President, Senior Counsel at 750 Third Avenue, New York, New York 10017; Phone: 212‐209‐ 6508; Fax: 212‐209‐6501; E‐Mail: rappel@enduranceservices.com. Mr. Appel should also be advised immediately whenever the issue of Endurance witnesses arises.
