Application of these guidelines
These guidelines set out XL Group’s insurance claims minimum standards for the handling claim related matters referred to outside counsel. Additions to these guidelines may be agreed at a local level to meet requirements.
Unless otherwise indicated, all communication should be directed to the claim handler or contact person at XL Insurance.
Philosophy
It is XL’s philosophy to seek the best possible resolution of a matter in the most expeditious and cost effective way, ensuring that XL’s and its clients’ needs are best served.
Acknowledge-ment of instruction
Outside counsel should acknowledge acceptance of the assignment in writing, indicating:
- The lawyer who is ultimately responsible for the assignment;
- All involved timekeepers and their rates;
- Confirmation of no conflicts;
- Whether a Legal Hold must be issued by XL in connection with the matter assigned.
Conflicts of interest – initial check
Outside counsel should perform a conflicts check prior to accepting an assignment. All actual and potential conflicts should be reported to XL.
In general, XL objects to firms representing it to represent any other parties involved in disputes against an XL company. The XL General Counsel of Litigation must be informed of and approve a law firm’s representation of both XL and another party in litigation against an XL company.
Furthermore, XL should be informed if a law firm or any lawyer associated with that firm has a personal position or interest that could potentially place that firm or individual in an adverse position.
Conflicts of interest – ongoing
If, at any point during the life of the matter, any possibility of a conflict of interest situation arises, however slight, XL should be informed immediately and work ceased until the conflict is resolved.
